When it comes to innovation, there is a process that is involved in discovering technology initiatives and emerging technologies.

When you combine that process of seeking innovation with the oldest mutual insurer of automobiles (as well a provider of other lines of insurance) in the country and winner of 49 J.D. Power Awards, you get Adam Kostecki.

On this week’s episode of FNO: InsureTech, we are joined by Adam Kostecki, Senior Assistant Vice President, at Amica Insurance (https://www.amica.com). As one of the highly rated and prominent providers of a variety of insurance products, Amica’s mission statement is the core of their culture: customers always come first and to provide responsive products and services that meet customer’s needs. 

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When someone knows the market and listens to the market, they can create a product that is able to provide the solutions desired and needed.

In today’s age, the market is saturated with many possible solutions– but do they have the right data to give you the exact fit of need? Can integration occur, so that both parties can benefit from one another and be beneficial to the industry? 

On this week’s episode of FNO: InsureTech, we are joined by Pascal Begin, Sr. Leader, Product Management, at CoreLogic Symbility (https://www.symbilitysolutions.com) CoreLogic, a leading global provider of property information, insight, analytics and data-enabled solutions; recently acquired Symbility, a leading provider of property insurance claims workflow solutions. Together, CoreLogic Symbility is changing the insuretech landscape.

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Data is essential in developing a comprehensive claim. It’s about making sense of the information collected. Data, however, can be a pain point. The problem? Traditional claims software is outdated, incomplete, and inflexible. 

That’s where A.I. Insurance Inc. (http://aiinsurance.io) comes in. Their aim: bring claim management “to the cloud”.

On this week’s episode of FNO: InsureTech, we are joined by Cameron MacArthur, CEO & Founder of A.I. Insurance Inc. They have created an intelligence-backed claims management software that allows immediate access to data for everyone involved in the claims process.

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“Lyft is essentially an insurance company, that just happens to do rideshares.” – Caribou Honig

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Ideas spread through a community.

And for many of us siloed in our desk jobs, this phenomenon may be absent in our lives. That’s where the role of conferences come into play.

By gathering groups of people within any given industry—ideas are able to bounce between minds, and creativity is sparked.

However, this isn’t the case for every conference. Many are filled with long lectures, boring keynote speakers, and stale meet & greets.

Not InsureTech Connect.

On today’s episode of FNO: InsureTech—we are joined by Jay Weintraub & Caribou Honig—co-founders of InsureTech Connect—the world’s largest insurtech event — offering unparalleled access to the largest and most comprehensive gathering of tech entrepreneurs, investors and insurance industry incumbents from across the globe.

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“It’s not a texting tool. It’s not a chatbot. It’s much bigger than that. It’s a hub.” – Bryan Falchuk

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It boils down to customer satisfaction.

At the end of the day, if your policyholders aren’t happy—they will just seek out other carriers for coverage. We see this happen in the companies that get lost in the other metrics: annual revenue, marketing budgets, R&D.

The bottom is that in 2019, there is too much competition, and customers are too smart to be given average service. Companies have to constantly meet and surpass customer expectations.

On today’s episode of FNO: InsureTech, we are sitting down with Head of Customer at Hi Marley—Bryan Falchuk. Hi Marley is a conversation platform that simply and easily connects people with their insurance companies by combining intelligent messaging and human touch to make the experience as easy and efficient as possible.

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“We’re not doing the internet of things. We’re doing the internet of dumb things, retrofitting the smart into place.” – Roel Peeters

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Everyone is talking about the internet of things.

Turning the physical objects of our home into cloud-enabled, smart devices that communicate with each other seems like the way our society should be shifting.

But have we taken it too far with new innovations like smart dishwashers and smart refrigerators?

Roel Peeters, the Founder & CEO of Roost says so.

And on today’s episode of FNO: InsureTech, we are discussing Roost, the technology behind it, and how his IoT company differs from the rest. Roost is transforming homeowners and commercial insurance with smart, in-home solutions—by partnering with some of the most innovative insurance companies in the world to deliver telematics for the home.

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“Know what problem you’re trying to solve. And who you’re trying to solve it for.” – Ted Stuckey

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Innovation comes from the startup.

But a startup has only so much power to bring those new ideas to life. When first starting out, the labor required to lift the operation above sea level is so immense that innovation gets lost in the noise of to-do’s.

This is when it may be time to partner with a corporation.

On today’s episode of FNO: InsureTech, we are joined by Ted Stuckey, the Managing Director at QBE Ventures. In this role, Ted looks to invest in technology solutions that have the potential to transform QBE and the international markets in which they operate.

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“If you can track a pizza on Domino’s—surely you can track where you are on your claim.” – James Swayze

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It’s hard to quantify just how valuable data is.

We hear the news stories about corporations mining our behavior and reselling it as datasets. But really, how valuable can these facts be?

It turns out that in the insurance industry, access to all parts of a customer journey with his/her own property—that dataset can significantly improve the claims process.

That’s why on today’s episode of FNO: InsureTech—we are joined by James Swayze. James is an Executive at CoreLogic, in charge of claims and the Symbility platform inside the CoreLogic family. James originally planned to get into the film production industry but the insurance sector appeared in his life as an opportunity to quickly pay off his travel bills. Today James is an acknowledged expert on the application of technology in the insurance sector, a regular contributor to key industry publications and a sought-after speaker.

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“So many discussions across industries are the same discussions, with just a different wrapper.” – Joe Kirgues

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Conferences have a routine.

You wake up at the hotel, meet for coffee downstairs, network amongst each other on the conference floor, attend a few keynotes,, go out to dinner, and then repeat the motions the next day.

But what happens when you put a conference inside a sports stadium? And only make it one day?

The answer is in today’s episode of FNO: InsureTech—where we are joined by Joe Kirgues, co-founder of the Milwaukee-based gener8tor program—a startup accelerator with other prongs to its business, one of which is the OnRamp Conference series. The OnRamp Insurance Conference brings together the insurance industry’s leading corporations, investors and startups. The conference highlights innovations disrupting the insurance industry, the leaders making such innovations possible and how new technologies and business models will reinvent the industry.

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“It’s a 50/50 chance—or a coin flip—that in any given year, a major hurricane will hit the U.S based on historical data.” – Dr. Philip Klotzbach

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Weather is becoming easier to predict.

With the advancing technologies and increasing quantities of data, forecasting storms and hurricanes is becoming less and less of a challenge.

And for those of us in the insurance industry, this accuracy and preparedness is incredibly valuable.

That’s why for today’s episode of FNO: InsureTech, we are joined again by Dr. Phil Klotzbach. Dr. Phil Klotzbach is a Research Scientist in the Department of Atmospheric Science at Colorado State University, and among many achievements—he developed the two-week forecasts currently being issued during the peak months of the hurricane season between August-October. He has published over two dozen articles in peer-reviewed journals such as Journal of Climate and Weather and Forecasting.

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