Ep 234 – Co-Founder and CEO at Rhino, Benjamin Lantos
In this episode, we welcome Benjamin Lantos, the CEO and co-founder of Rhino, joining us from sunny Santa Monica to discuss how they’re revolutionizing the world of property management, renting, and deposits. Rhino’s innovative approach challenges the status quo, exploring how to modernize the entire renting experience for all parties involved. They’ve harnessed the power of insurance products to address the security deposit dilemma, providing risk mitigation for property managers and renters alike. By seamlessly integrating its technology into various platforms, Rhino is taking the financial burden off management companies and renters, ultimately creating a more flexible and customer-centric landscape for both landlords and property managers. Tune in to learn how Rhino is disrupting the market and reshaping the future of property technology.
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What You’ll Hear In This Episode:
[1:38] Be honest…how many of you have a game room?
[6:42] What is Rhino and what do they do?
[7:19] Fun fact: there’s almost $45 billion trapped in security deposits across the country.
[8:30] How did they come up with the idea for Rhino?
[12:01] What is the process for a renter interested in using Rhino?
[15:41] More about the most common arrangement that a renter opts for, the deposit insurance program.
[19:24] What does Rhino do with all the data they have been collecting over the past 7 years?
[20:39] How Rhino works to democratize renting.
[24:21] What differentiates Rhino from others in the space?
[24:39] Is Rhino an MGA?
[26:01] Rhino also offers renters insurance.
[27:33] How does the rising price in rentals affect Rhino?
[32:02] Developing an ongoing relationship with their customer and building brand loyalty.
[33:12] How Benjamin made his way to co-founding Rhino by way of financial background.
[37:19] Benjamin identifies Rhino as a property technology company, working to enable a seamless move-in experience for owners and renters.
[38:41] What does it mean to be the Chief Risk Officer?
[40:40] How does Rhino’s claims area work?
[45:37] Accounting for what Ben calls the “moral hazards” of claims.
