51 – Kemper’s Vice President of Claims, Mick Zondory

This week, we are joined by Mick Zondory, Vice President of Claims at Kemper.

As one of the nation’s leading specialized insurers serving over 6.4 million policies, Kemper is providing affordable and easy-to-use personalized solutions to improving the services to their customers.

Listen to our conversation with Mick as we discuss:

How carriers consider and leverage insuretech.
The impact of technology on traditional customer service.
Mick’s unique perspective of the insurance industry from C-level and his prior experience.

Ep 50 – FNO: InsureTech Podcast hosts Rob Beller, Lee Boyd, & Matt D. Fatheree

The hosts of the FNO: InsureTech Podcast look back to the last 49 episodes and reflect on the guests, topics, and episodes of the past.

Join us in our conversation as discuss:

How our guests have broken communication barriers down within the industry.
What we’re learning and observing from insurance carriers.
The generosity of our guests and complexity of the conversations and interviews.

We want to hear from you: What do you think of our podcast? What are we missing? Where do you think we should go? Email us at fno@470claims.com.

FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get unique and intriguing perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, and various industry groups. New episodes each week.

On this episode we are joined by Stan Smith, Founder & CEO of Gradient AI.

Gradient AI develops and leverages decision support tools and workflow automation, assisted by Artificial Intelligence, to make organizations and people even more effective. Driven by data, they have created the “most accurate and automated AI models available in the insurance industry”.

Ep 48 – SPLICE Software’s President & CEO, Tara Kelly

Communication is the lifeline of customer-driven businesses. Establishing and maintaining a line of communication from consumer to business and being able to adapt it to changing technology trends, is how companies develop life-long customers.

Our guest’s goal is to help clients create those customer connections.

On this episode of FNO: InsureTech we are joined by Tara Kelly, President & CEO of SPLICE Software. SPLICE Software leverages personalized communications to develop stronger relationships with customers and improving the user experience, all in a highly-engaging, timely, and cost-effective way— using the human voice.

Ep 47 – Grange Insurance’s Brent Hammer, Innovation Officer

Innovation comes in different forms and happens at different times. Having a dedicated innovation team allows opportunities for growth, efficiency,

Our guest has over 13 years of experience with Grange Insurance’s ambitions and is now focused on their innovative endeavors.

On this episode of FNO: InsureTech we are joined by Brent Hammer, Innovation Officer at the Columbus, Ohio based insurance carrier, Grange Insurance. Innovation has become an integral part in the ambitions and goals of Grange Insurance, from partnering with startups and improving procedures and processes, to building an extensive startup portfolio and partnering with accelerators and VCs.

Ep 46 – Ryan Mathisen, CEO, and Sean Mulhern, CIO; Co-Founders at GloveBox

When there is a disconnect, someone has to bring the two ends together to make things work. In marketplace with fragmented services, it’s difficult to manage and keep things together, especially documentation.

Our guest has found the solution by easily connecting customers to their carriers, all in one single mobile app. Having the most up-to-date policies and documentation in your hand gives a greater sense of ease and security. Our guest’s goal: make life simpler.

On this episode of FNO: InsureTech we are joined by Ryan Mathisen, CEO & Co-Founder, and Sean Mulhern, CIO & Co-Founder, at Denver-based insurance start-up GloveBox. The GloveBox app creates access to all your insurance information, aggregating the information you need, whenever you need it, with ease. Home with one carrier, auto with another? They’ve got you covered. No Service? No problem—your documents are available offline. User policy alerts for important missing coverage, price increases & status updates.

Ep 45 – Mike McCann, Senior Vice President of Corporate Partnerships, at Rev1 Ventures

Startups require attention, resources, and time. Finding an investor or partner that offers these factors is not an easy task and requires thoughtful and methodical intent.

Our guest for this episode has fostered, developed, and nurtured innovation, idea, and startups. 36 companies have had the opportunity to work with this venture group, and hundreds of others continue to reach out.

On this week’s episode of FNO: InsureTech, we are joined by Mike McCann, Senior Vice President of Corporate Partnerships at Rev1 Ventures. Rev1 Ventures is the investor startup studio that combines capital and strategic services to help startups scale and grow. Through their resources, Rev1 is able to work with startups to effectively validate a product, structure a company, land customers, raise capital, and build a team.

Ep 44 – Darin McCarthy, Vice President of Claims at Hippo Insurance

On this episode of FNO: InsureTech, we are joined by Darin McCarthy, Vice President of Claims at Hippo Insurance. Hippo has automated the process and modernized coverage, allowing them to offer policies that cover the homes and possessions that consumers own today, with cost efficiency and effectiveness.

Tune in to this episode to hear Darin take us through Hippo’s model and how they view claims as a sales function.

Ep 43 – Mark Breading, Partner & Chief Research Officer at Strategy Meets Action (SMA)

Strategy is important when it comes to developing an idea, a goal, an action, and for our intent and purpose, insurance.

By developing a strategy, a path can be formed that allows for clarity, understanding, and identifying the problems, as well as the solutions.

On this week’s episode of FNO: InsureTech, we are joined by Mark Breading, Partner & Chief Research Officer at Strategy Meets Action (SMA). As a strategic advisory firm, SMA delivers advice, consultation, and published research to insurers, solution providers, and insuretech startups. They provide insights and guidance that help clients connect and embrace today’s business strategies, plans, and technology investments to the new world of customer experience, digital transformation, emerging technologies, and insuretech.

Ep 42 – Demetrius Gray, CEO & Co-Founder of WeatherCheck

Weather is the lifeblood of claims. It can be the decisionmaker, the telltale sign, the cause.

One company has taken its roots in the weather, providing data points that can be used in predicting claims patterns and insights and determining when an insurer should file a claim.

On this week’s episode of FNO: InsureTech, we are joined by Demetrius Gray, CEO & Co-Founder of WeatherCheck. WeatherCheck monitors properties for hail damage so that insurance carriers, mortgage companies, and property owners can take action. Their out-of-the-box solution provides detailed modeling without the need for additional, costly resources.

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