Category: Podcast

On our latest episode of FNO: InsureTech, we talk with Rahul Nawab, Practice Leader, Insurance Analytics at EXL.

EXL leverages data and advanced analytics to create predictive insights and enable intelligent operations, helping customers deliver a superior customer experience, build sustainable growth, and optimize efficiency and resiliency.

Rob and Lee talk with Rahul and discuss: EXL’s services to the insurance vertical, leveraging data to drive insights and understanding; cracking the code of innovation in a heavily, regulated industry, the pandemic affect and lessons learned at EXL; and more.

read more

On our latest episode of FNO: InsureTech, we talk with Oded Barak, CEO & Co-Founder of Five Sigma.

A claims platform that enables carriers to embrace innovation faster. Five Sigma set out on a mission to allow claims organizations to innovate, leveraging their suite of Claims-First Cloud-Native and User-Centric management tools and unique platform. Five Sigma is what Insurers need to bring their claims operation to the rapidly changing world. Rob and Lee had the wonderful opportunity to sit down and talk with Oded.

read more

On our latest episode of FNO: InsureTech, we talk with Katelyn Johnson, Managing Director at American Family Ventures (AmFam Ventures).

A lot has changed since we last spoke with Katelyn Johnson (Episode 96, October 9, 2020). Rob and Lee talk catch up with Katelyn to get an update on her newest addition to the family, as well as what’s been happening at AmFam Ventures.

Listen in as Katelyn, Rob, and Lee discuss: AmFam Venture’s long-established reputation in VC funding, Katelyn’s insights on the VC world, the renewed growth and popularity of insurance, American Family Insurance’s (parent company of AmFam Ventures) acquisition of Bold Penguin, new areas in insuretech to keep an eye on for innovation, and more.

read more

Episode 121 comes to you, featuring John Fohr, CEO & Co-Founder of TrustLayer.

Their goal is simple: Automated insurance verification.

TrustLayer helps customers verify that their business partners have the right coverage, leveraging technology to verify that Certificates of Insurance meet the set requirements, protecting businesses from costly claims. TrustLayer’s distributed ledger solution is making waves in the insuretech and insurance communities.

FNO: InsureTech’s Rob & Lee talk with John, discussing: what is TrustLayer, TrustLayer as insurance bookkeeping, the importance of insurance validation, John’s background and what led to TrustLayer; and more.

read more

On our 120th Episode of FNO: InsureTech we talk Chris Ewing, President & CEO of One Inc.

One Inc’s goal is simple: take the pain our of payment processing. Founded in 2012, One Inc offers an industry-leaning digital payments platform to process both premiums and claims, leveraging integration with insurance core systems. Their robust platform enables customers to boost customer satisfaction, save time and cut costs; and simplify security and compliance.

Rob and Lee had an opportunity to talk with Chris and learn more about One Inc and the innovation they bring to insurance. Join them as they discuss: the origins of One Inc, the lag in payment innovation, the growing strategic focus on insurance payments, cyber security and fraud prevention in digital payments; and more.

read more

On this episode of FNO: InsureTech we talk with Dr. Theresa Young, Claims Homeowners Operations Process Manager at CSAA Insurance Group, a AAA Insurer (CSAA).

As a former guest on our podcast, featured on our Bonus Episode featuring the Elevate 2020 Conference, Dr. Theresa Young returns to the podcast for her first formal episode! As a leader in her organization, Theresa has a very unique and opportunistic perspective on claims, which has allowed her to innovate and evolve the claims process at CSAA.

read more

On this episode of FNO: InsureTech we discuss insuretech in 2021. Our guests for this annual episode are no strangers to the insuretech space: Caribou Honig, Chairman & Co-Founder of InsureTech Connect, amongst other things; and Martha Notaras, Managing Partner at Brewer Lane Ventures.

It’s been a year since we had both Martha and Caribou on the podcast together, and what a year it has been! Join Rob, Lee, and guests reunited, as they discuss: the changes that occurred in insuretech during 2021, supplies & demands of cash and addressable markets, advantages for insuretech vs. incumbents, predictions for insuretech in 2021 and the future; and more.

read more

On this episode of FNO: InsureTech we are joined by Yuval Harry, Chief Revenue Officer (CRO) at Hippo Insurance.

You deserve smarter homeowners insurance. And Hippo is bringing that to the table. FNO: InsureTech has had a front-row seat to the growth of Hippo and we’re excited to bring another integral member of their executive team on the podcast to share their personal story and the ongoing story of Hippo. 

Join Yuval, Rob, and Lee as they discuss: Hippo’s product distribution methods, leveraging technology to innovate customer experience, Yuval’s roles and experiences prior to Hippo; the balance between insurance and technology, and more.

read more

On this episode of FNO: InsureTech we are joined by Andy Greff, CEO at PLNAR.

PLNAR’s technology transforms interior property claims by creating better consumer experiences, shortening cycle times and streamlining expensive, inefficient processes.

For insurers, PLNAR enables the digital desk for interior property claims by putting desk adjusters virtually into interior spaces, leveraging their platform to generate a complete set of data, including interactive 3D models of rooms in minutes, all from a digital photo.

read more

On this episode of FNO: InsureTech we are joined by Tim Christ, VP of Growth at Claimatic.

Claimatic is on a mission to save hundreds of millions in claims operations costs.

They are empowering claims and claims operations teams to dynamically manage their business without the need for IT resources. They believe that by automating the very beginning of the claims process at FNOL, it enables insurers to gain additional valuable insights into where there are additional bottlenecks and we then to systematically augment those areas with automation, allowing claims handlers to focus on higher-value tasks.

read more