On this episode of FNO: InsureTech we are joined by Tom Super, Head of P&C Insurance at J.D. Power.
J.D. Power delivers insights drawn from more than 500,000 insurance customer experiences, with each significant customer interaction across the insurance value chain explored. The studies they complete, their insights, and their expertise serve to help improve the customer experience and turn strategy into opportunity for their users.
We had the opportunity to talk with Tom and learn more about J.D. Power. Join Tom, Rob, and Lee as they discuss: the services that J.D. Power offers, being driven by data and creating insight from it, the power of branding, execution, and pricing; insights into consumer habits, and more.